Support

Email

To configure most email apps and programs including Outlook, Windows Mail, etc. you should use the following settings:

  • In your mail program, go to accounts setup

  • Make sure that you select POP3 for account type

  • In the Name box, type the name you want others to see when you send a message

  • In the E-mail Address box, type the e-mail address for the account you are using (for example, "janedoe@ yourdomain. com")

  • Under E-mail Server Names, select the appropriate incoming mail server type (POP3 is the default type), and then type the names of your incoming and outgoing mail servers. These should be as follows:

    Incoming - mail.yourdomain .com (put your web site's domain here)

    Outgoing - Use the same as your incoming server. Contact us for more information about this, if required

  • Username - Type your email address eg. you@ yourdomain.com

  • The password is as notified to you

  • NB. Within you mail program, there will be a setting which refers to Outgoing mail server Authentication. Make sure that this is selected, using the same username and password as the incoming mail server. No "security" (unless you have specifically requested thsi facility)

  • Advanced settings, if necessary - Incoming Port No. 110 - Outgoing Port No. 25 - No security (see above) - Leave copy of mail on server for 14 days before deletion.

  • If you need any help or have any problems, please contact us.

Planning your web site

The first question to ask yourself is "Why does my business need a website", indeed many businesses when first asked have replied " We were told that we had to have a website" or " The competition has one so we need one". This is one of the most important question to answer as this will determine the direction in which the overall planning process will take. Below are a few reason why you may need a website:

  • To advertise your business, products and services
  • Inform your customers of latest offers and promotions
  • Provide customer services and support
  • Display a detailed Business card
  • Promote News and events
  • Promote your beliefs and ideals or hobbies
  • Sell products or services online